Credit Policy

At Hitchmi, we strive to make your shopping experience seamless and flexible. Read our credit policy to understand how credits work for refunds, store balances, and more.

Our Credit Policy

What Are Store Credits?

Store credits are a convenient way to retain the value of your returns or refunds for future purchases on Hitchmi. Credits are added directly to your account and can be used at checkout.

Key Points:

Credits are non-transferable and can only be used on Hitchmi.
They do not expire unless otherwise stated.
Credits cannot be converted into cash or withdrawn.

How Credits Are Issued

Credits may be issued in the following cases:

When a returned product is approved for a refund.
As compensation for delays, damages, or other issues.
As promotional bonuses during special campaigns.

You’ll receive an email notification once credits are added to your account.

How to Use Store Credits

Using your store credits is easy! Follow these steps during checkout:

Select your products and proceed to checkout.

Apply available credits to your order total.

Questions About Store Credits?

Our support team is here to help if you have any questions about your credits or how to use them.